Help & Info

Shipping and Delivery Information for Crafty Pi

We offer local pickup for our customers in Georgetown, Texas. Once your order is ready, we’ll contact you with all the necessary details for a smooth and convenient pickup experience.

We’re proud to ship exclusively within the USA with shipping services fulfilled by USPS. Our shipping process ensures that your unique, handcrafted piece reaches you safely and securely.

Please allow a processing time of 3 to 5 business days for your order to be handcrafted and prepared for shipment. The complexity of your chosen design can influence the time needed for perfection.

Once dispatched, you’ll receive a notification with your tracking details so you can eagerly anticipate the arrival of your one-of-a-kind perler bead creation.

Your understanding and patience are greatly appreciated as I, the artist behind Crafty Pi, devote time and passion to create a piece of art that’s uniquely yours. Thank you for being a part of my artistic journey and for choosing to support independent craftsmanship.

For any further inquiries or specific requests, please don’t hesitate to contact me below. I’m here to ensure that your experience with me is as delightful and fulfilling as the art I create.

Returns & Refunds

At Crafty Pi, I pour my heart and soul into creating each handcrafted Perler bead artwork, ensuring that every piece is as unique and special as my customers. Due to the personalized and bespoke nature of my art, please note my policy on returns and refunds:

I do not offer returns or refunds. Once a purchase is made, it is considered final.

I understand that unique situations can arise. If your order arrives significantly different from its description or is damaged, please contact me within five (5) days of receiving it. I will review these cases individually to find a fair resolution.

Each piece undergoes a rigorous quality check before I send it off, ensuring it aligns with the high standards and descriptions on my website.

Your happiness with your purchase is very important to me. If there are any issues or concerns with your order, please don’t hesitate to reach out. I’m committed to exceptional customer service and will do my best to resolve your concerns.

Your feedback is incredibly valuable. Please feel free to leave a review or share your thoughts directly with me. I love hearing from my customers!

I appreciate your understanding and support of my policy. Every purchase you make not only brings you a unique piece of art but also supports my passion and dream as an independent artist.

For any questions or additional information, please contact me directly below. I’m here to help and ensure you have a wonderful experience with Crafty Pi.

Get in Touch!

Got a unique perler art project in mind? Or perhaps you have questions about your recent order? I'm here to help! Feel free to reach out for any custom requests or inquiries.